FAQ

Can I pick up my order?

No, orders cannot be picked up. TEKNIA operates online in order to reduce overheads. We pass this saving onto you, the customer.

Can I order a product that is not on this website?

If you are after a particular product, but you can’t find it on our website, please email info@teknia.com.au and we will try to find it for you at a discounted price.

How to Pay

Once you have finished ordering, click proceed to checkout and instructions will follow.

Do you charge a Credit Card fee?

Yes, in order to keep our prices so low we pass on a 2% surcharge only on to customers who chose to pay via Credit Card.  We recommend customers purchase via EFT in order to save money.

Making an enquiry about an order

If you wish to make an enquiry about your order, please email info@teknia.com.au

Cancelling an order

Orders can be cancelled if they have not yet been dispatched. If you wish to cancel an order, please email info@teknia.com.au